We won't tell you we're better at everything. We're not. Here's what each one genuinely does well, where each falls short, and which fits your team.
For travel-risk and duty-of-care — the segments where most teams choose between these vendors.
| Vigilo | Crisis24 (GardaWorld) |
International SOS | INSO | |
|---|---|---|---|---|
| Access & pricing | ||||
| Self-serve sign-up | Yes — magic-link in 60s | Sales call required | Sales call required | Membership application |
| Pricing published? | Yes — at /pricing | No — bespoke | No — bespoke | Tiered, on application |
| Entry price (smallest team) | $49/mo · Pro single user Team $199/mo · 10 seats |
$$$$ enterprise commonly $50k+ /yr |
$$$$ enterprise commonly $50–500k /yr |
Membership fee graduated by org size |
| Free tier for small NGOs | Yes — frontline NGO programme | No | No | Limited free access for some HNCs |
| Coverage & data | ||||
| Risk domains covered | 7+ (health, conflict, civil unrest, climate, infrastructure, border, food) | All major domains | All major domains | Conflict / security focus (humanitarian context) |
| Geographic coverage | ~191 countries | Global | Global | ~17 humanitarian operating environments |
| Sources named publicly | Yes — all 44 listed | Aggregated / proprietary | Aggregated / proprietary | Partner-network sources |
| Methodology & transparency | ||||
| Scoring methodology published? | Yes — /methodology | Proprietary | Proprietary | Internal |
| Every score links to source? | Yes — ingestion-batch traceable | No | No | No |
| Honest "we don't know" | Opacity-suppressed flag exists | Not standard | Not standard | Yes — culture-level |
| Delivery | ||||
| REST API | Yes — public docs | Yes — enterprise | Yes — enterprise | No public API |
| Webhooks (HMAC-signed) | Yes — from Team plan | Yes — enterprise | Yes — enterprise | No |
| 24/7 human operations centre | No — engine + email/Telegram alerts | Yes — global GOC | Yes — Assistance Centres | Yes — analyst staff in country |
| Physical evacuation / medical evac | No — software only | Yes — contracted | Yes — flagship service | No (advisory only) |
| In-country analyst network | No | Yes | Yes | Yes — local field staff |
| Contracts & trust | ||||
| DPA available immediately | Yes — at /dpa | Yes — on contract | Yes — on contract | Yes — on contract |
| SOC 2 / ISO 27001 | No — planned 2027 | Yes | Yes | Not publicly |
| Operates as | Solo founder + AI ops | Large security firm | Multinational corporate | NGO membership platform |
Pick the one that matches the shape of your org — not the brand you've heard of most.
$0 – $1,500/mo · self-serve
Small/mid NGOs with field staff. Remote-first companies with duty-of-care obligations. Journalists, researchers, expedition operators. Travel agencies under enterprise budgets.
~$50k+ /year
F500 corporates with global mobility teams and physical-evacuation needs. Insurers, oil & gas, mining, large humanitarian INGOs.
~$50–500k /year
Multinationals where medical assistance abroad is the lead need (executive travel, expatriates, healthcare in remote sites). Strong medical evac.
Membership-based
NGOs operating in active conflict environments where the partner network of security focal points and in-country analysts is the lead value.
We are not a 24/7 operations centre. If a kidnapping happens, Vigilo will not put a helicopter in the air. Crisis24 and International SOS will. If that's what you need, buy that.
We are software, not a services firm. No in-country analysts, no on-the-ground evacuation, no liability indemnity beyond a software contract. We won't sell you a value that requires people we don't have.
We are not SOC 2 today. Targeted for 2027. If your procurement requires SOC 2 already, we're not the right fit yet — say so and we'll explain when we expect to be.
Where we are competitive: transparency, cross-domain breadth, affordability for the mid-market and prosumer segment. That's the whole thesis. If those things matter to you more than 24/7 GOC, we're worth your 15 minutes. If you need an evacuation contract — go to the people who sell that.
See real cases on real data, no signup, then decide if we fit. The page tells you everything in 30 seconds.